Frequently Asked Questions
Everything you need to know about shopping with Luckstart.
How long does shipping typically take?
Standard shipping usually takes 5-7 business days within the continental United States. International orders may take 10-15 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
Luckstart accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Are your products covered by a warranty?
Yes, all Luckstart products come with a standard one-year manufacturer's warranty that covers defects in materials and workmanship under normal use.
Can I change or cancel my order after it has been placed?
Orders can be modified or cancelled within 2 hours of placement. After this window, the order begins processing in our warehouse and can no longer be changed.